Privacy Policy

Last Updated: 15th September 2026

At L30 Hockey, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase through our website.

1. WHO WE ARE

L30 Hockey operates www.l30hockey.co.uk.

For the purposes of UK data protection law, L30 Hockey is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy, please contact us:

Email: sales@l30hockey.co.uk

2. INFORMATION WE COLLECT

When you use our website or place an order, we may collect information such as:

·       Your name

·       Billing and delivery address

·       Email address

·       Telephone number

·       Order and purchase information

·       Payment information

·       Communications you have with us

·       Information you provide when contacting us or subscribing to marketing communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website.

3. HOW WE USE YOUR INFORMATION

We may use your information to:

·       Process and fulfil your orders

·       Arrange delivery of products

·       Process payments

·       Communicate with you about your order

·       Respond to enquiries and customer service requests

·       Improve our website, products and services

·       Prevent fraud and protect the security of our website

·       Send marketing communications where you have given us permission to do so

·       Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment providers.

We do not normally store your full payment card details.

Payment providers may process your information in accordance with their own privacy policies and terms.

5. SHARING YOUR INFORMATION

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

·       Website and ecommerce service providers

·       Payment processors

·       Delivery and courier companies

·       IT and technology providers

·       Marketing and email service providers

·       Professional advisers where necessary

·       Government, regulatory or law-enforcement authorities where legally required

We do not sell your personal information to third parties.

6. MARKETING

If you choose to receive marketing communications from L30 Hockey, we may contact you about products, offers, launches and other news.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

7. COOKIES

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use our website and improve your experience.

Some cookies may be provided by third-party services used on our website.

You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

For more information, please see our Cookie Policy.

8. HOW LONG WE KEEP YOUR INFORMATION

We only keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Some information may need to be retained for longer periods where we are required to do so by law, including information relating to financial transactions and accounting records.

9. KEEPING YOUR INFORMATION SECURE

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. YOUR RIGHTS

Under UK data protection law, you may have the right to:

·       Request access to the personal information we hold about you

·       Ask us to correct inaccurate or incomplete information

·       Ask us to delete your personal information in certain circumstances

·       Ask us to restrict how we use your information in certain circumstances

·       Object to certain uses of your information

·       Withdraw consent where we rely on consent to process your information

·       Request a copy of certain information in a portable format

If you would like to exercise any of these rights, please contact us using the details below.

Email: sales@l30hockey.co.uk

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms and other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. CHILDREN

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate permission, please contact us.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

14. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

L30 Hockey
Email: sales@l30hockey.co.uk
Website: www.l30hockey.co.uk

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).